Frequently Asked Questions

Welcome to Boardwalk Hotel Charlee – your perfect stay at the Jersey Shore. Find answers to the most common guest questions about our hotel, beach access, amenities, and more.

📍 Location & Hotel Overview

Where is Boardwalk Hotel Charlee located?: We’re located just steps from the Jersey Shore boardwalk and ocean, at 1119 Ocean Terrace, in the heart of Seaside Heights, NJ.
Is Boardwalk Hotel Charlee close to the beach?: Yes, just a 1-minute walk from the beach. Many rooms feature oceanfront views and private balconies.
What makes your hotel unique?: We combine modern comfort with a relaxed beach vibe, all within walking distance of top attractions, shops, and dining.

🛏 Room Features & Amenities

What amenities are included in your rooms?: All rooms offer Wi-Fi, Smart TVs with Pluto Live Channels, mini fridge, microwave, climate control, and private bathrooms. Some rooms include ocean views and balconies.
Do you offer pet-friendly accommodations?: Yes! Pet-friendly rooms are available with advance notice and a small additional fee.
Is there daily housekeeping service?: Yes, housekeeping preps every room and daily housekeeping during your stay is available upon request.

🕒 Booking, Check-In & Rates

How do I book a room at Boardwalk Seaport?: Visit BoardwalkSeaport.com to book directly and access our best rates and exclusive offers.
What time is check-in and check-out?: Check-in is anytime after 3:30 PM. Check-out is anytime before 11:00 AM. Early check-in or late check-out may be available on request.
Do you offer discounts or special rates?: Yes, we offer seasonal packages and direct booking discounts. Contact us for more info!
What is your cancellation policy?: We offer flexible cancellation policies on most bookings during the off season and a 30-day window during the months of April Thru October. Full details are available at checkout.

🚗 Parking & Requirements

Is parking available at the hotel?: Yes. Free on-site parking for one vehicle is included with your stay, with nearby overflow spots paid spots available during busy seasons.

What is required for check-in?

To check in, guests must present a valid government-issued photo ID (such as a driver’s license or passport), vehicle license plate number, and the credit card used to make the reservation. Guests must be at least 18 years old to check-in. Please note, the township has special requirements for those ages 18-20 during the months of April thru June. If someone else booked your stay, please contact us in advance for authorization instructions.

"Just a quick heads-up: due to a recent town ordinance, between April 15 and June 30, at least one guest registering must be 21 or older, and guests under 17 must be accompanied by a parent or legal guardian.

If this applies to your reservation, and you're planning ahead for check-in, just make sure to bring the necessary ID — and if needed, a quick parental consent form (we'll provide that). Feel free to reach out anytime at 732-793-1735 with questions.

Thanks again for choosing us — we can’t wait to welcome you to the Shore 🌊"

🎢 Attractions & Nearby Dining

What are the best things to do near Boardwalk Hotel Charlee?: We’re close to amusement parks, arcades, mini golf, beach bars, live entertainment, and shopping – all within walking distance.
Where can I eat near the hotel?: Enjoy easy access to boardwalk pizza, seafood restaurants, breakfast diners, and local favorites.

💬 Additional Information

Is Wi-Fi free for hotel guests?: Yes, high-speed Wi-Fi is free throughout the hotel.
Do you offer gift cards?: Yes! Contact us to purchase gift cards for friends and family stays.
Can I bring beach gear or bikes?: Yes, we offer storage space for bikes and beach equipment. Rental beach chairs and towels are available for rent by vendors near the beach.
Is Boardwalk Seaport family-friendly?: Yes, we welcome families and offer spacious suites for up to 6 guests. Kids love the nearby boardwalk attractions!

📞 Still Have Questions?

Call us at (732) 793-1735 or email bhc@gohww.com.

Ready to book? Visit BoardwalkSeaport.com now for the best rates and exclusive perks.